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Privacy policy

How AEXPRESS collects, uses and protects your personal data.

1. Scope

This policy covers AEXPRESS Marketing Services India Pvt Ltd and its services – the Bajaj showroom (dms.aexpress.co.in), AEXPRESS Auction (auction.aexpress.co.in and the AEXPRESS app) and this website.

2. What we collect

Name, mobile number, email, address, KYC documents (such as PAN or Aadhaar where the law requires it), vehicle and finance details, bids and payments, and basic device data (IP address, browser) needed to run the service securely.

3. Why we use it

To register you, verify your identity, process bookings, bids, payments and refunds, deliver vehicles and papers, provide service reminders, meet legal and tax obligations, and prevent fraud. We send offers only where you have agreed, and you can opt out at any time.

4. Who we share it with

Only as needed: the financier selling an auctioned vehicle, Bajaj Auto and our main dealer for sales, warranty and registration, finance partners you choose, our payment partner, insurers, RTO, and authorities where the law requires. We do not sell your data.

5. Security and retention

Data is stored on secured servers in India with access limited to staff who need it. We keep records for as long as the law requires (for example, tax and KYC rules) and then delete or anonymise them.

6. Your rights

You may ask to see, correct or delete your data, or withdraw consent, by writing to us. Some records must be kept by law even after you close your account.

7. Cookies

We use only the cookies needed for login and security, and basic analytics to improve the site.

8. Grievance officer

Email info@aexpress.co.in or write to our Secunderabad office. We acknowledge within 48 hours and resolve within 30 days.

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